Mastering the Language of Leadership: Why Communication is the Key to Business Success

In today’s fast-paced world, where a single conversation can spark innovation—or derail progress—effective communication has become the cornerstone of success. Say It Skillfully: Speak Up. Make Your Words Matter. Win Together, a transformative new book by renowned executive coach Molly Tschang and legendary leadership expert Marshall Goldsmith, shows readers how to harness the true power of their voice. With a foreword by Ken Blanchard and an epilogue by Alan Mulally, this book is more than a guide—it’s a masterclass in communication that drives results.

At its heart, Say It Skillfully empowers professionals at all levels to become skilled, confident communicators. Whether you’re leading a team, managing clients, or contributing to workplace culture, this book offers the tools you need to communicate with clarity, courage, and impact.

A Roadmap to Communication Excellence

This insightful book delivers actionable strategies for navigating the most challenging conversations—those that many avoid. From confronting conflict with calmness to addressing sensitive issues with tact, Tschang and Goldsmith provide a framework to engage in courageous conversations that foster trust and mutual respect.

One of the book’s most valuable teachings is how to approach feedback—giving it, receiving it, and using it to grow. Readers learn to share insights constructively, avoid triggering defensiveness, and view feedback as a powerful opportunity for continuous improvement. The authors emphasize that when feedback is rooted in empathy, it becomes a catalyst for progress rather than a source of tension.

Building a Culture of Openness and Trust

Another cornerstone of the book is the importance of cultivating a culture where open communication thrives. In workplaces where people feel safe to speak up and know they will be heard, creativity, collaboration, and engagement flourish. The authors offer practical strategies for leaders to foster environments built on transparency, inclusion, and mutual respect.

Real-world examples and relatable scenarios are seamlessly woven into each chapter, helping readers connect the book’s principles to everyday interactions. These stories not only make the lessons memorable but also illustrate the profound impact effective communication can have across teams and organizations.

Insights from Leadership Icons

Ken Blanchard’s inspiring foreword sets the tone, underscoring the central role communication plays in leadership. His powerful message reminds readers that great leaders are great communicators. In the book’s conclusion, Alan Mulally draws on his extraordinary experiences as CEO of Ford and Boeing, illustrating how clear, consistent, and authentic communication can lead organizations through even the toughest times. His perspective reinforces the idea that the ability to communicate is not just a soft skill—it’s a business imperative.

Transform Words into Action

Whether you’re a seasoned executive or just starting your career, Say It Skillfully equips you with the insights and confidence to speak with intention and lead with authenticity. By applying the lessons in this book, readers can elevate their personal and professional relationships and drive lasting success through the simple yet powerful act of effective communication.

Launching on May 20th in print, ebook, and audiobook formats, Say It Skillfully is a must-have resource for anyone ready to lead with their voice. If you’re looking to make your words matter and create lasting impact, this is the communication playbook you’ve been waiting for. Get your copy today at Amazon.

Enjoy a free copy of Say It Skillfully®: The Me-You-We Framework audiobook: https://sayitskillfully.zoundy.com/Enjoy